We care about ensuring that our customers feel safe at our stations and onboard our trains. It's no accident that our parking lots are open and well lit. Security staff are on roving patrols between stations during operating hours, and stations are randomly patrolled after hours.

While at our stations we ask that you:

• Don't leave children unattended on the station platform.

• Stay well back from the yellow tactile strip while waiting for your train.

• Use the elevator with your bike, buggy or wheelchair.

Customers should expect trains in either direction at any time on any track.

West Coast Express operates on 65 km of Canadian Pacific Railway (CPR) track between Mission and downtown Vancouver. Between our service and the freight and passenger services using this line, trains move on these tracks 24/7.

Please remember that trains are big. A commuter train is about the same number of times heavier than your family car as your car is heavier than a can of pop. If a train and a car collide the car always loses. Trains cannot stop as quickly or in as short a distance as an automobile or truck. A West Coast Express train travelling at full speed may take up to a kilometre to come to a full stop. Remember, a train cannot steer out of the way of an impending crash!

Passenger trains travel faster than freight trains; they are quieter and do not cause as much track vibration. This makes it even more imperative that people keep away from the railroad tracks. Warning signs and signals are posted all along the West Coast Express route. Always obey these important messages. Remember to look, listen and live.

Cross tracks only at designated level crossings. Be extra cautious, as there is more than one railway track along our route. When stopped at a crossing, wait for the crossing arm to come up or the bells and lights to stop before you cross the tracks. Never trespass on train tracks or use them as a short cut to your destination. Never allow your children to walk or play on the tracks. Trespassing is dangerous and against the law. For more information on railway safety see the Operation Lifesaver website.