|
Buying a ticket is easy. Before boarding the
train, purchase your ticket at one of the
several Ticket Vending Machines located at
all stations.
Our ticket vending machines accept the following forms of payment:
All West Coast Express (WCE) tickets are
valid for use on TransLink transit services
and for transfer to and from
Valley Max Transit. Customers coming from transit
services may purchase an
Add-Fare Ticket
prior to boarding WCE. Please retain
tickets, proof of purchase is required at
all times while in a fare paid zone.
Note: Any inquiries regarding ticket
purchase, refunds or extensions should be
directed to Customer Service within seven
business days. With the exception of the
Advance 28-day pass; tickets may not be
purchased in advance of the day of travel.
Weekly and 28-day tickets are only available from the ticket vending machines on weekdays.
|
|
Fare Categories
Adult Fare Applicable to any journey made
by anyone over 13 years of age who does
not
have a high school student ID, GoCard, CNIB
pass, HandyCard or War Amputee pass.
Concession Fare Applicable to children
5-13 years of age, high-school students with
a valid GoCard (or if they are students from
Mission - school ID with picture and school
name), seniors (65 and up with valid
identification) and persons with a valid
TransLink Handy Card, MSS pass or Government
of BC annual pass.
Children under 5
Free / No Fare Required.
Children 4 and under ride free (do not
require ticket).
CNIB Pass holders
Free / No Fare
Required. CNIB holders may ride free on WCE. CNIB
passes are non-transferable
(non-photographic) cards issued annually by
the CNIB (Canadian National Institute for
the Blind). War Amputee Pass holders Free / No Fare
Required. War Amputee Pass holders may ride free. War
Amputee passes are annual passes issued by
TransLink and distributed by the War
Amputations Association. College and University Students There are
special rates for U-Pass and Fast Trax
holders. Please refer to "College and
University Students" section for more
details. Types of Tickets WCE Ticket Vending Machines sell a variety
of ticket types:
Add-Fare
A One Zone discount is available to UPASS
holders and customers with a valid
transfer/pass from TransLink or Central
Fraser Valley Transit. Just press the
Add-Fare button on the ticket vending
machine and you will be credited towards the
purchase of a ticket on the West Coast
Express. For Adults, the discount is $2.50
within the GVRD and $1.75 in Mission; for
Concession fares, the discounts are $1.75
and $1.50 within the GVRD and Mission
respectively.
One Way Fare
Valid for a one-way trip on
WCE and connections to TransLink or Central
Fraser Valley services. Tickets expire three
hours from time of purchase. AM issued
tickets are valid for a one-way trip on WCE,
plus transfer and unlimited travel on all
TransLink services up to time of expiry. PM
issued tickets are valid for a one-way trip
on WCE, plus transfer and unlimited travel
on all TransLink services up to time of
expiry.
Return Fare Return tickets are valid for a
round trip on WCE, plus transfer and
unlimited travel on all TransLink services
and transfer to any Central Fraser Valley
services when connecting from the WCE. These
tickets are valid from time of issuance to
midnight on the date of expiry. Provides
savings of about 6% over single ticket
price. Weekly Pass Valid for five consecutive WCE
operating days, plus intervening weekends
and statutory holidays. Includes free
transfers to all TransLink services. Save
about 20% over single ticket price.
28-day Pass
Ideal for regular commuters,
this pass is valid for 28 consecutive
calendar days, including intervening
weekends and statutory holidays. Includes
free transfers to all TransLink services.
Save an average of 38% over single ticket
price.
Go2 Card
GO2 cards provide extra savings on one-way, return, bike and parking tickets. These rechargeable, stored-value cards let you charge up to $100 on the card
using cash, credit or debit cards at any WCE Ticket Vending Machine. Each time you recharge your GO2 Card, a bonus will be added to your GO2 card
balance. A $5.00 refundable deposit will be required for each card. Please visit the WCE Customer Service office at #295 of the Waterfront Station or call 604 488-8906 to make arrangements.
Advance 28-day Pass WCE 28-day passes can
be purchased in advance. You may purchase
your 28-Day pass a day in advance by
visiting our Customer Service Centre, or by
calling Customer Service at 604 488-8906 to
make arrangements. Some TVM's can also sell
regular 28-Day passes the night before - ask
your Service Host at your station for more
information.
Employer Program Commuters with zone 1, 2,
3 EP passes must purchase add-fare tickets.
Pass holders with WCE Employer Program
passes need not purchase additional fare.
Extension tickets are available for pass
holders who wish to travel to an additional
station that is not included in their pass. Lost EP passes are subject to a replacement
fee of $50.00, however damaged or worn out
passes will be replaced free of charge upon
exchange. Contact TransLink directly.
The Employer Program is part of TransLink's
Annual Employer Pass Program. Employers or
individuals interested in joining should
contact TransLink directly at 604.453.4681
or visit the Translink Website.
Parking Tickets Parking tickets are $3
a day, $15 for a week or $60 for 28 days. They can be
purchased at the ticket vending machines (TVMs)
at each station. Impark parking machines accept
cash only. Pay-by-phone
option is also available, please visit our
parking page for more info.
WCE Bike Passes Bike passes are $1.00 a
day or $15.00 for 28 days. WCE may carry up
to 2 bikes per car. Cyclists onboard trains
must have valid proof of fare payment at all
times. Daily bike passes may be purchased
from the ticket vending machines at the
station and the 28-day bike passes may be
purchased from the Waterfront office at
#295, 601 West Cordova Street, or other
arrangements can be made by phone. College/University Students
U-Pass U-Pass is a pass program
administered by TransLink that provides
Simon Fraser University (SFU), University of BC (UBC),Capilano College and Langara College
students with a discounted pass for the
transit system.
-
On TransLink's services the U-Pass alone is valid for travel.
On WCE the U-Pass card entitles riders to discounts on one-way tickets and 28-day
tickets. One-way tickets are available for add-fare price and a special 28-day pass for
$94.00 is available from the TVM. -
U-Pass is re-issued each semester and is
not valid after the expiry date.
FastTrax The FastTrax decal is available
to full-time students attending
participating post-secondary institutions in
the Lower Mainland and is accepted by Coast
Mountain Bus, SkyTrain, SeaBus and West
Vancouver Transit. The FastTrax decal allows
travel all day, any day (one, two or three
zones) throughout TransLink's system for the
price of a One Zone Fare. Students who wish to purchase a WCE FastTrax
pass pay $134.75 for a 28-day pass valid on
all TransLink services. Students must carry
their student ID card with the attached Fast
Trax decal.
Participating Post Secondary Institutions
British Columbia Institute of
Technology (BCIT), Douglas College, Emily Carr, Kwantlen Polytechnic Univeristy, Nicola Valley,
Urban Native Education Society, Pacific Marine Institute (BCIT), Vancouver Community College (VCC - City Centre & King Edward Campus)
Program Qualifications The individual Student Union Societies have
agreed to administer this program and any
student wanting a FastTrax sticker must
bring proof of their registration form,
which indicates the number of courses they
are taking to their student association, who
will issue them the sticker. There will be a
nominal fee charged by the student union for
this sticker. All inquiries about this program should be
referred to the Student Union Society at
their post-secondary institution. Other TransLink Fare Types TransLink Tickets TransLink transfers,
FareSavers, FareCards, UniverCity passes and
Day passes may be used in conjunction with a
WCE add-fare ticket.
Go Cards In order to be eligible for a GoCard and be entitled to travel at the
Concession Fare, students must meet all of
the following requirements:
-
Must be 14 - 19 years of age (inclusive).
-
Live within the Vancouver Regional Transit
System service area.
-
Have a valid school identification (photo
ID).
-
Attend school full time at a public /
private institution between grades 8-12
(inclusive).
GoCard application forms are available for
those students who did not attend the
in-school photo session in September. Late
GoCard applicants must have this form
completed and signed by a school official
prior to having their photograph taken at
Photo Identification. A completed GoCard
application form is not valid as proof of
Concession Fare eligibility. For security
purposes, the forms have serial numbers. Students who have either lost their GoCards
or who registered for school after September
of the given school year may get a new or
replacement GoCard photo. This is done by
taking a signed form from their high school
to the GoCard office at 7th and Cambie.
Their picture will be taken and there is a
$10.00 charge for the new card.
Handy Card A Handy Card holder is eligible
for concession fares on the WCE. The Handy
Card is a photographic identification card
issued by the Authority to persons eligible
to use custom transit service. A person who
accompanies and assists a holder may ride
free of charge. Ministry of Social Services Pass A
Ministry of Social Services pass is an
annual transit pass for concession fares on
the WCE. MSS passes are identification cards
issued by the Ministry of Social Services
with the authority of TransLink that
incorporates design features specified and
approved by TransLink. |
