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West Coast Express
 

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Net Cost per Passenger Km is an important statistic when comparing different modes of transportation as it includes passengers, distance and costs. The statistic shows the cost, net of revenue, to take one passenger one kilometre. Over the past five years, our Net Cost per Passenger kilometre has been reduced from $0.16 to $0.06. This is a reduction of 61%.


Our Net cost per passenger km has been declining since 2001


The net subsidy to run the service has shrunk from $9.2 million in 2001 to $4.0 million in 2005

* In 2004 WCE changed how it accounts for some maintenance costs; costs are now expensed in the year rather than over a series of years. Data for previous years has been restated to reflect the change in 2004.

** Expenditures exclude passenger car leases, in 2003 TransLink stopped charging WCE for the car leases in recognition of TransLink's role as the provider capital equipment and for consistency with how it deals with other operating subsidiaries

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2006 is the middle year of TransLink's Three-Year and Ten Year Outlook. Improved financial performance by WCE in recent years and decisions on the northeast sector expansion have solidified WCE's role and importance within TransLink. TransLink's 2005-2007 three-year plan inclueds new stations, more park and ride facilities and additional TrainBus service.

2005 Year's Highlights included:

  • Increase in Boarded Passengers by 3.5%
  • Increase in revenue $1.5 million or 15% (fares increased Jan 1, 2005)
  • Increase in peak vehicles from 35 to 36 in fall 2005 (0.3% increase in service hours)
  • Decrease in Net Operating Cost / Passenger of $0.67 or 26%
  • Decrease in Net Operating Cost / Passenger km of 25%
  • Improved cost recovery to 73.5%

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Ridership has grown significantly over the last three years. In January 2005 daily, 28-day and annual fares increased by an average of 11% while weekly passes remained unchanged. In 2002 non-Pass fares increased by 15% which resulted in a 50% growth in pass rides.

In 2001 a four-month bus strike negatively impacted ridership. In September 2002 the SkyTrain Millennium line, which operates in the SW portion of the service area, opened. This dampened ridership growth for the first half of 2003. Now, in 2004 we have seen increased gas prices, increased highway traffic and more emphasis on the UPASS and EMPLOYER PASS program bringing in record numbers of riders.

 
As at December 31, 2004
Boarded Passengers (million) 2.104
Average Daily Passengers 8,402
Passenger Kilometres (million) 65.51

Ridership by Ticket Type
Oneway 6%  
Return 13%  
Weekly 4%  
28 Day Pass 41%  
University/College Pass 3%  
Employer Program Pass 32%  

Ridership by Fare Type
Adult 63%  
Concession 2%  
University/College Pass 3%  
Employer Program Pass 32%  


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The $7.98 million for operations includes track rates paid to CP Rail, contracted services for crewing, bus service, Service Hosts and fuel. Equipment maintenance costs for the year were $3.35 million while other costs including staff, station maintenance and fare collection were also $3.84 million. Fare revenues covered 70% of the costs and parking revenue covered an additional 4%.

As at December 31, 2005
  millions
Operating and Maintenance $15.17  
Fare Revenue $10.58  
Parking and Other Revenue $0.57  
TransLink Subsidy $4.02  

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West Coast Express runs five return train trips on weekdays between Mission and downtown Vancouver.

Service hour growth reflects increased train lengths and a late bus after the last train and a late bus after the morning service.

Net operating cost per passenger km has decreased by 61% since 2001 while operating cost per vehicle km has decreased 23%.

Our On-time performance is the highest in North America.

At WCE we record every observed or reported injury, regardless of the severity. In 2005 WCE recorded 8 injuries, 2 less than in 2004.

As at December 31, 2005
SERVICE SUPPLIED 2005 2001 2002 2003 2004
Trains 2,509 2,508 2,512 2,502 2,523
Service Hours 33,115 29,023 28,670 30,519 33,054
Vehicle Kms (million) 1.23 1.09 1.08 1.14 1.22
Passenger Seat Kms (million) 175.49 157.43 157.66 163.54 174.93
EFFICIENCY AND EFFECTIVENESS
Operating cost per Vehicle Km $12.38 $16.14 $14.66 $12.97 $12.21
Net Operating Cost per Boarded Passenger $1.91 $4.88 $3.68 $3.03 $2.59
Net Operating Cost per Passenger Km $0.06 $0.16 $0.12 $0.10 $0.08
Boarded Passenger per Service Hour 63.5 65.5 67.3 63.2 61.5
Passenger Kms / Seat Kms 37.4% 37.4%/td> 38.3% 37.4% 36.5%
On-Time Performance 97.89% 98.50% 98.20% 99.20% 98.06%
Service Delivered 99.87% 99.69% 99.97% 99.81% 99.97%
CUSTOMER
Mystery Shopping 87.3% 78.7%; 86.7% 88.8% 85.67%
Passenger Injuries per 1 Million Boarded Passengers 3.8 2.1 4.1 5.7 4.9

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The following West Coast Express documents and reports are made available for public review:

FINANCIAL STATEMENTS

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